Quality Policy

Fujairah Customs Department provides services to facilitate the movement of trade exchange, contribute to protecting community security, and provide advanced customs services with high efficiency that keep pace with the future. The department has developed its expertise since its inception to achieve a high level of development and customer service.

Fujairah Customs Department's policy is to encourage creativity and innovation, and to train individuals to build competencies that accelerate development.

Department employees and clients are responsible for quality control by improving procedures and upgrading services. Everyone in the Customs Department is responsible for customer satisfaction by meeting their needs and providing the best solutions and services.