Request for Notification of Trademark/Intellectual Property Infringement
Description:
The owner of the trademark or his legal representative can submit an inspection request for the presence of suspected counterfeit goods (trademarks / copyright / industrial property right), by providing evidence that the said merchandise is on its way or present in one of the United Arab Emirates Customs points of entries.Said requests shall be submitted directly to the Local Customs Administrations (Contact points are listed below).
Process:
1) Submit the application and the required documents through the available channels2) Pay the applicable fees after getting the approvals
3) Receive a confirmation of registering the Infringement of a trademark, the intellectual property team will then start investigation
Required Documents:
| Document | Special considerations | |
| Certificate of Ministry of Economy | Registration of trademark | Original |
| Customs Declaration | Copy | |
| Letter of complaint | Official complaint letter to the local customs administration | Original |
| Policy (Shipment) Number | Original | |
| Power of Attorney | Original | |
| Trade License | Owner - Commercial License | Original |
Fees:
| Description | Cost |
| Request investigation by conducting customs inspection for an infringement of intellectual property rights | AED 2000 |
| Refundable deposit to ensure the validity of the complaint submitted to the customs inspection in case of infringement of intellectual property rights | AED 5000 |
| Request for customs inspection of infringement of intellectual property rights submitted in vacation and non-business days | AED 1000 |
| Request for urgent customs inspection | AED 500 |
Local Customs IPR Contacts:
| Customs Administration | Contact Number | |
| Abu Dhabi Customs | Ics.ipr@adcutoms.ae |
800 555
+971 2 810 2249 |
| Dubai Customs | client.relations@dubaicustoms.ae |
800 800 80
+9714 417 7777 |
| Sharjah Customs | jumruki@sharjahcustoms.gov.ae | +971 6 528 1666 |
| Ajman Customs | info@apcd.ae |
800 70
+971 6 747 0111 |
| Ras AlKhaimah | info@customs.rak.ae | + 971 7 233 3733 |
| Fujairah | info@fujcustoms.gov.ae | +971 9 288 2222 |
| Umm AlQuwain | customs@uaqport.ae | +971 6 765 5655 |